What's the difference between the Vision Chair and other ergonomic chairs?
The patent-pending design of the Vision Chair allows a seating angle that naturally restores posture. Elevating the seating angle aligns the pelvis and spine in their natural positions, creating an effortless standing-like posture while sitting.
Last updated: October 28, 2025 02:13
How does the Vision Chair prevent sliding?
The T-Mech™ multi-pivot mechanism keeps your center of gravity balanced, so you stay securely positioned without sliding, even when the seat is angled forward. While the Contour Cradle™ seat shape and Anti-Slip Matrix™ fabric, naturally grip your body.
Last updated: October 29, 2025 11:52
Is it suitable for all body types?
The Vision Chair’s adjustability accommodates approximately 90% of users. Seat height, backrest height, and depth can all be customized to support different body proportions and working styles.
Last updated: October 12, 2025 08:27
How does the T-Mech system work?
The T-Mech system is the mechanical heart of the Vision Chair. It works by rotating around the knee joint, always allowing thighs complete contact with the seat from a relaxed reclined position to the active, elevated position.
Last updated: October 28, 2025 02:13
How does Elevated Seating relieve strain?
Elevated Seating relieves strain by aligning the body in its natural posture rather than bracing it into a fixed angle. By positioning the pelvis slightly forward and opening the hip angle, the spine retains its natural curvature and the lower back is freed from compressive pressure. Weight is shared evenly between the seat and the feet, reducing static load on the lumbar region and allowing the body’s core muscles to stay gently active instead of tense.
Last updated: October 12, 2025 08:27
What's the difference between the Vision X and Y?
Both models share the same T-Mech mechanism and ergonomic structure. The Vision X features a taller backrest and an adjustable headrest for full-length support. The Vision Y offers a more compact profile without a headrest and a slightly shorter backrest, making it ideal for flexible or minimalist workspaces while retaining the same ergonomic performance.
Last updated: October 12, 2025 08:27
What are the color options?
Both models come in Moonlight Gray and Deep Charcoal. A survey for color selection will be sent after the campaign has ended.
Last updated: October 12, 2025 08:27
Is it easy to assemble?
Yes. Assembly is fast and requires no tools. Assembly instructions come with each order.
Last updated: October 12, 2025 08:27
What is the warranty policy?
Please see the “Warranty” section of the campaign for more information.
Last updated: October 12, 2025 08:27
How do I contact you?
We are happy to reply to questions here in Kickstarter or by email to [email protected].
Last updated: October 12, 2025 08:27
How do I pledge?
To pledge, click the “Back this project” button at the top of our campaign page. Choose your preferred reward tier, confirm your details, and complete checkout through Kickstarter’s secure payment system. You’ll receive a confirmation email immediately after your pledge is submitted.
Last updated: October 12, 2025 08:27
Can I cancel my pledge?
Yes. You can modify or cancel your pledge at any time before the campaign ends. Simply go to “Manage your pledge” in your Kickstarter account, select the project, and adjust or cancel your support. No charges are made until the campaign successfully closes.
Last updated: October 12, 2025 08:27
What countries/regions can the Vision Chair be shipped?
We ship to the United States, Canada, the European Union, the United Kingdom, Australia, New Zealand, Japan, China, and Singapore. Additional regions may be added depending on demand and logistics availability before fulfillment begins.
Last updated: October 12, 2025 08:27
What is the shipping fee?
A flat shipping fee of $80-150 USD will be collected after the campaign through BackerKit. This covers insured delivery to most major regions, including the US, Canada, EU, UK, Australia, New Zealand, Japan, China, and Singapore.
There will be no other fees regarding shipping to you, as we will handle VAT/GST.
Last updated: October 29, 2025 11:52
It says shipping is 0$, is that true?
The $0 is a placeholder, actual shipping fees will be calculated after the campaign has ended and are estimated to be between 80-150USD.
Last updated: October 29, 2025 11:52
When is my card charged?
Your card is only charged after the campaign successfully ends. If the funding goal is not reached, your payment method will not be charged. Kickstarter processes all pledges securely once the campaign closes.
Last updated: October 29, 2025 11:52
What is the height range the Vision Chair is designed to accommodate?
The Vision Chair can accommodate users between 4’9”-6’6” (145cm-199cm)
Last updated: October 29, 2025 11:52
What is the maximum load on the Vision Chair?
The Vision Chair is designed to support up to 300lbs (136kg)
Last updated: October 29, 2025 11:52
Do I need a height-adjustable table to use the Vision Chair?
The sitting position in the Vision Chair is higher than normal. In order to get the best ergonomics out of the Vision Chair, your table height should increase 4-6” (10-15cm). We recommend a height-adjustable desk, but table raisers or table leg extensions work well too.
Last updated: October 29, 2025 11:52
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
By completing this survey you confirm the following:
1. The shipping address provided is accurate and will remain valid for the expected delivery window. You are responsible for any additional shipping costs that result from an address change after fulfilment has begun.
2. Shipping costs will be charged closer to the delivery date so that we can get the most current pricing.
3. Delivery timelines in this survey are estimates. Manufacturing schedules and logistics processes may change as production progresses and updates will be shared throughout the process.
4. Add-ons or upgrades selected in this survey are final once the survey is locked.
5. If your region requires special delivery arrangements or incurs additional shipping charges, BackerKit may prompt payment for the difference before shipment.
6. If a shipment is returned due to an incorrect address, reshipping costs will be charged to the backer.